COMECOME compatibility: phone model and Android version
A phone model identifies hardware, while the Android version identifies its operating system. Record both when checking a COME installation issue.
Find the device details
Use the phone's About or Software information screen. Manufacturer menus differ. Do not substitute a purchase year, screen size or marketing label for the actual Android version shown on the device.
Compare current requirements
Look for explicit requirements associated with the offered file. A small APK or a familiar icon cannot prove compatibility. If a requirement is absent, keep the uncertainty rather than inventing a minimum Android version.
Report the specific failure
Include whether the file completed and the exact installer message. A compatibility concern differs from an account-login failure after the app has opened. Avoid trying unrelated packages on the basis of their filenames.
A useful next step
Use the current file information and Android's own response to decide whether installation can proceed.
Related: When a COME listing does not show minimum Android